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Administrative Assistant

Physician Affiliate Group of New York (PAGNY) is comprised of nearly 4,000 physicians and healthcare professionals who provide services to NYC Health and Hospitals Corporation (HHC), the largest public health system in the United States.  Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.  EOE M/F/D/V

Under the direction of the Correctional Health Services (CHS) division of the NYC Health + Hospitals (NYC H+H), PAGNY began providing medical and mental health services to the patients in New York City’s correctional facilities. Through this affiliation, PAGNY hired more than 700 highly qualified employees, the majority of which are medical and mental health professionals.  

These staff members provide health care to patients, as well as to children under one year of age, who are housed at Rikers Island where their mothers are incarcerated.  The newly hired providers include primary care physicians, psychiatrists, podiatrists, methadone counselors, and licensed practical nurses.  Under CHS supervision, PAGNY staff will help to improve the quality of care for patients, participate in new training programs and engage in important groundbreaking research. With approximately 55,000 admissions per year and an average daily population of 10,000, the NYC jail system is one of the largest in the nation.  CHS is a national leader in the delivery of health care to the justice-involved population and, with PAGNY’s active support, aspires to the highest standards of care with the goal of meeting or exceeding what is available in the community.  CHS conducts a comprehensive medical and mental health assessment for every patient at the point of admission, offers robust screening for infectious diseases (HIV, hepatitis C, STDs, TB, etc.) and helps with the management of chronic and acute conditions.  CHS is committed to improving the quality and continuity of care provided to its patients both during and after incarceration, and to the population health of the communities to which our patients return. 

CHS has contributed to the literature on medical care in the jail as well as public health concerns related to incarceration and seeks to build on its reputation as a national leader, now integrated into the larger NYC H+H health care delivery network.

PAGNY and CHS seek to promote an academic practice environment with ample opportunities for continuous education, clear pathways for career growth and engagement of front line staff in the ongoing process of improving clinical care.


Under supervision of the Health Services Administrator/On-Island Administrator, the Administrative Assistant is responsible for assisting in the overall Operations of Rikers Island.  Also provides secretarial support to the On-Island Administrators.  Works in concert with all Correctional Health Services disciplines, Department of Corrections, vendors and other agencies.

Responsibilities include:

  • Must be able to handle multiple responsibilities simultaneously and meet deadlines.
  • Must be able to handle payroll related questions and pre-generate timekeeping records.

  • Ability to maintain data and/or informative reports on logs and databases.

  • Ability to handle a high call volume, receive and disseminate important information related to medical services.

  • Ability to work in a Correctional setting

  • On a neede basis, must be able to collect and disseminate medical related information to inmates/patients.


Education:  High school diploma/GED equivalent required.  Two years post high school education preferred.  A minimum of 3 years of experience as an Administrative Assistant or medical secretary preferred.

Experience:  Excellent computer skills, required, including word processing such as MS Office and strong typing skills.  Must have excellent verbal and written skills.  Must be well-organized and have excellent time management skills.

This position will require a background check, security clearance and/or drug screening.  PAGNY is an Equal Opportunity Employer.  In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status

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