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Patient Care Associate

Physician Affiliate Group of New York (PAGNY) is comprised of nearly 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. EOE M/F/D/V

Besides providing administrative and human resources services, PAGNY also fosters an environment in its partner hospitals that allows healthcare professionals to identify and implement best practices across institutions; promote training, academic and research opportunities; develop multidisciplinary integrated clinical service lines; build new systems of care; and address the impact of anticipated major changes in the nation's healthcare system.

With approximately 65,000 admissions per year and 10,000 average daily population, the NYC jail system is among the largest in the nation. The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H + H) is responsible for the delivery of medical care, mental health care and discharge planning in the jail system. CHS is a national leader in the delivery of healthcare to the criminal-justice involved population and aspires to the highest standards of care, with the goal of meeting or exceeding what is available in the community. CHS care includes a comprehensive history and physical at the point of admission, robust screening efforts (HIV, hepatitis C, STDs, TB, etc.) and the management of chronic and acute illness. CHS views incarceration as a crucial opportunity to provide care to an underserved population and improve the population health of the communities to which our patients return. CHS is committed to continuously improving the delivery of care in the security setting, using the system-wide Electronic Health Record as a tool to promote patient safety and population health. CHS has contributed to the literature on medical care in the jail as well as public health concerns related to incarceration and seeks to build on a reputation as a national leader, now integrated into the larger H + H care delivery network. CHS seeks to promote an academic practice environment with ample opportunities for continuous education, clear pathways for career growth and engagement of front line staff in the ongoing process of improving clinical care.


The Patient Care Associate under the direction of a Licensed Nurse or other medical staff in the health care setting assists the professional staff by performing, veni-puncture, finger-sticks, HIV Pre and Post Test Counseling, Rapid HIV Testing, responding and assisting with emergencies, various clerical and health related duties associated with patient care (ADLs as indicated) and contributing to the safety, care and comfort of patients. The duties are assigned by and are performed under the supervision of a Registered Nurse. The Patient Care Associate may be required to perform the duties listed below and other duties involving same type, area of responsibility. Patient Care Associates also observe their patient's mental, emotional and physical conditions and report any changes to the nursing staff.


    1. Administer total care (bed bath, partial or complete)
    2. Assist with patient's personal hygiene - including skin care, mouth care, shaving, etc.
    3. Transfers patients - in and out of bed, stretcher and wheel chair. Including physical and mechanical lifting
    4. Positions patients and carry out range of motion exercise
    5. Assists with ambulating and all ADL as directed
    6. Prepares patients for meals and assist with feeding as needed
    7. Assists with unit admission and transfer of patient
    8. Makes beds and tidies patient area for bed ridden patients
    9. Takes and document in the electronic medical records all patient's vital signs - B/P, TPR, weights, intake and output and performs EKGs as required and follow outlined procedures for faxing abnormal EKGs
    10. Performs dry sterile dressing changes and assists with other patient treatment
    11. Administers hot and cold applications to patients, under supervision
    12. Maintains intake and output for oral and body excretions
    13. Notify MD/Nurse Staff of any changes in patient's status
    14. Performs urine testing by dipstick and fractionalization
    15. Chaperon staff in all clinical areas when requested
    16. Maintains competency in nursing skills as detailed in the clinical Performance checklist for Nursing Assistant
    17. Assist with Nursing Follow-ups and transmit necessary information to laboratory electronically.
    18. Perform HIV Pre and Post test counseling
    19. Perform rapid HIV Test
    20. Enter data in the rapid HIV database and electronic medical record.
    21. Fax rapid HIV testing information to the Nursing Office every tour.
    22. Perform Quality controls
    23. Perform EKGs and fax information
    24. Perform Nursing Follow-up as assigned
    25. Assist with New Admission processing
    26. Perform Veni-puncture
    27. Maintenance of Unit:1. Clean equipment, e.g., thermometers, B/P machine, EKG machine, suction machine, refrigerators, and other treatment equipment3. Maintain cleanliness of surface area of treatment and exam rooms


  1. A four year high school diploma or equivalent (GED) required
  2. Successful completion of a NYS Department of Health prescribed training Program for phlebotomy
  3. BCLS Certification and Computer Competency required
  4. HIV Pre and Post Test Counseling training / certification
  5. Completion of a Patient Care Associates or Nursing Attendant Training with Certification

This position will require a background check, security clearance and/or drug screening.  PAGNY is an Equal Opportunity Employer.  In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status

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